AKA Managed Services
We used to call it “Managed Services”, but with the evolution of cloud computing, you should expect more than just keeping the lights on. Coda delivers Managed Services in a new way - Continuous Innovation. That is what Cloud Computing makes possible, and it is what we deliver. Your Cloud computing needs go beyond just Apps and DevOps. You require support around all aspects of Cloud - Security, Infrastructure, Code, APIs, QA and Support. With years of experience managing public, private and hybrid clouds, Coda can provide the stability and continuous innovation your business needs.
Our delivery processes are optimized with a blend of agile and DevOps concepts. Adoption of some of these optimized processes globally help our teams deliver consistent results and accelerated success.
We take best practices from our Application and Operations experience, innovative new technologies and leading edge techniques to compose valuable and cost-effective Cloud solutions.
We have deep expertise across a multitude of digital and cloud technologies. Our teams include architects with deep industry expertise mostly local supported by technical leaders and full stack engineers across the globe.
Security and Compliance
Audit Compliance Assistance, available PCI and HIPAA Compliance
Intrusion Detection, Endpoint Integration Monitoring, Real User Monitoring
Application Server Maintenance and Upgrades and Release Management
Measurement and Reporting
SLA Reporting and Performance Metrics
Platform expertise available around the clock
Central point of contact for L1 – L3 Support Teams. Coordination of communications for critical issues.
Support Request Management
Critical issues, root cause analysis, issue tracking.
Agile Project Delivery
Available, on-demand skills – business analysis, architecture, design, development, quality assurance.
Maintenance and Enhancements
Ongoing management of enhancements and bug fixes.
Integrated with Coda deployment and change management processes for optimal efficiency.