On May 3, 2018

Why We Call ‘Managed Cloud Services’ by Another Name: Part 1

By Guillaume Labelle, Practice Manager, Continuous Innovation Services, and Filipe Schroeder, Senior Cloud and DevOps Engineer

When we talk with customers about their application environments, we often hear that they are having problems with slow development cycles and missed deadlines, issues getting their business and IT department in sync, and too much technical overhead spent managing legacy apps, yet too small of an IT staff to effectively manage cloud solutions.  Many of them know that managed services and container-as-a-service offerings should be able to help, and some have even tried these solutions with little to no positive effect. What’s going wrong?

These customers have put the proverbial cart before the horse.  They have had a brief discussion about the problems the business is facing, and they’ve jumped straight into the implementation of tactics, but they have entirely skipped the phase where they carefully and methodically plan out their objectives. At Coda Global, thoroughly defining our clients’ objectives is always our first step.

Here is a perfect case study scenario exemplifying why customers turn to Coda for help managing their cloud resources.  This customer happens to be a smaller client that did not have its own IT department, but the same principles can apply to a Fortune 500 organization that simply doesn’t want to expand its in-house IT team to provide the same services.  In our example, the client had several legacy applications running on older in-house infrastructure. Making changes to better support the business was a slow, arduous process, and because they didn’t have an IT department, they were forced to pay a significant monthly fee to a third party who was doing nothing more than maintaining these legacy solutions – just keeping the lights on, so to speak.  This is what many organizations have come to expect when people talk about “managed services,” but we believe it should be so much more – and that’s why we prefer the term “continuous innovation,” because that is what a managed services partner who oversees your cloud resources really should be doing.

The client knew that what they were doing wasn’t working, and they wanted to take back control of their legacy infrastructure, yet they also wanted to improve what they were doing so they could operate in a faster, better way.  We were able to help them by completely rebuilding their apps and deploying them to the cloud. We developed new software components that helped expedite the delivery of important business processes, and we hosted everything in containers in the cloud. By doing this with an agile mindset, we were able to deliver new features and improvements to their business processes, reduce their downtime, and save them substantial money in the process.

Today, we manage the client’s cloud environment for them, and because we practice “continuous innovation” rather than just “managed cloud services,” we are constantly looking for new ways their software can help them perform better and faster either for less or the same money they are paying now.  That’s what continuous innovation (CI) and containers-as-a-service (CaaS) can do for you … but it all starts with a process.  And that process absolutely, positively must begin with a thorough understanding of the organization’s objectives.  Any smart application developer can help you move your legacy apps to the cloud.  The question is, will that move accomplish your goals?

Because we are a cloud-native consultancy, we have developed a unique – and very effective – approach to the work we do for our clients.  Our proprietary DevOptimized approach to application development taps into our global team of experienced professionals to create custom software solutions that give your ideas the RightStart to help you realize your vision and grow your business faster than you thought possible.

Read Part 2 of this article to explore some of the benefits you can expect from a continuous innovation approach to managed cloud services.

Want to learn more? If you’re hoping to turn your application dream into a dream application, find out how Coda can give your project the RightStart it needs using our proprietary DevOptimized approach to application development. Maybe you just need to reduce the time, money and effort you’re spending to support legacy infrastructure and software; if so, start by exploring four key ways we can help you move your legacy apps to the cloud. Next, learn why automation may be the “secret sauce” in successful applications and how Coda’s “continuous innovation” method for delivering managed cloud services can benefit you. Still have questions? Contact us to talk about the obstacles or challenges in your specific project and how Coda can help you overcome them.

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