Cloud Management & Operations

Cloud Management & Operations

Coda Global cloud management and operations solutions reduces manual processes and replaces them with automation, leveraging your technology investment to accomplish more for your business. Coda delivers Cloud Management & Operations through continuous innovation of all your processes.

What We Deliver

Cloud Readiness & Strategy
Network & Data Center Assessment
Hybrid Cloud Assessment & Migration
• Continuous Innovation / Managed Services
• Automation & Orchestration
• Cloud Transformation
• T-as-a-Service (ITaaS)

Operations

• Security and Compliance – Audit Compliance Assistance, available PCI and HIPAA Compliance
• Monitoring – Intrusion Detection, Endpoint Integration Monitoring, Real User Monitoring
• Platform Management – Application Server Maintenance and Upgrades and Release Management
• Measurement and Reporting – SLA Reporting and Performance Metrics

24/7 Support

• Expert Support – Platform expertise available around the clock; Central point of contact for L1 – L3 Support Teams; Coordination of communications for critical issues.
• Support Request Management – Critical issues, root cause analysis, issue tracking.

Methodology

• Agile Project Delivery – Available, on-demand skills – business analysis, architecture, design, development, quality assurance.
• Maintenance and Enhancements – Ongoing management of enhancements and bug fixes.
• Operations Aligned – Integrated with Coda deployment and change management processes for optimal efficiency.